Knowledge Base
Glossary
Plain-English definitions for the terminology used across HHGG2.
- Bankroll Management
- The practice of setting and sticking to a budget for gambling.
- Bonus Round
- An extra game within a slot that offers higher payouts or special features.
- Cashback
- A refund of a portion of your losses over a set period.
- Deposit Bonus
- Extra funds added to your deposit when you claim a promotion.
- Free Spins
- A set of spins granted by the game, often triggered by scatter symbols, without using your own balance.
- House Edge
- The mathematical advantage the casino has over players in any given game.
- KYC (Know Your Customer)
- The process of verifying a player's identity to prevent fraud and comply with regulations.
- Loyalty Points
- Credits earned by playing that can be exchanged for bonuses or rewards.
- Max Bet
- The highest amount you can wager on a single spin.
- Minimum Deposit
- The smallest amount you must fund your account to claim a bonus or start playing.
- No-Wagering Bonus
- A bonus that lets you keep winnings without any additional betting conditions.
- Payline
- A line across the reels where matching symbols must land to produce a win.
- Progressive Jackpot
- A prize pool that grows each time the game is played and can be won randomly or through a combination.
- Responsible Gambling
- Resources and tools to help players stay in control and avoid harmful behavior.
- RNG (Random Number Generator)
- The software that ensures each spin outcome is random and fair.
- RTP
- The percentage of total bets a slot game returns to players over time.
- Scatter Symbol
- A special symbol that can trigger free spins or bonus features without needing to be on a specific payline.
- Self-Exclusion
- A longer-term block on your account to stop gambling for a chosen period.
- Time-Out
- A temporary suspension of your account that you can activate yourself.
- Two-Factor Authentication (2FA)
- An extra security step that requires a second proof of identity when logging in.
- Volatility
- How often and how much a slot pays out; high volatility means bigger but less frequent wins.
- VPN Blocking
- A security measure that prevents players from using a VPN to access the platform from restricted regions.
- Wagering Requirement
- The number of times you must bet a bonus before you can withdraw winnings.
- Wild Symbol
- A symbol that substitutes for other symbols to create winning combinations.
- Withdrawal Limit
- The maximum amount you can take out within a set time frame.